Contact us
The Shefa team is here to help with a booking, a question about the services, or feedback on the platform.
Ways to reach us
Emailsupport@shefa.saWe usually reply within one business day.Phone+966 11 000 0000Call us during working hours.Working hoursSunday to Thursday, 9:00 – 18:00 (Saudi time)
Shefa is not an emergency service. If this is an emergency, contact your nearest emergency department or call 997 immediately.
You may find the answer faster
Most questions about booking, payment and cancellation are answered on the FAQ page.
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